Accommodations
Cancellation & Refunds
Masters Cancellation/Course Closing
Same Day Super Travel
Conditions
Disclaimer & Responsibility
Air Portion
Payment or Deposit
Physical Disability
Taxes
Tickets
Travel Protection
Secure Order Guarantee
Email
ACCOMMODATIONS: For Land Only packages (flight not included) extra hotel nights are available upon request for an additional cost. PrimeSport, Inc. reserves the right to substitute hotels of equal rating. Buyer must check into the hotel room on the scheduled arrival day of the package to avoid being considered a "no show". If a passenger is a "no show", PrimeSport, Inc. is not responsible for providing any portion(s) of the package to Buyer. Most hotels expect departing guests to vacate rooms by 11 AM and arriving guests to check-in after 3 PM to allow for cleaning and maid service.
CANCELLATION AND REFUND POLICY: THERE ARE NO CANCELLATIONS. All payments are non-refundable unless otherwise directly stated. No refunds or credits will be given for any reason including but not limited to the following: reductions in group size, unused tours, unused portions of packages and failure of Buyer to comply with the terms and conditions listed herein. In an event of a reduction in group size, corresponding deposits of canceled passenger blocks are non-refundable and non-transferable (e.g. to the balance of the remaining group). If cancellation by one or more passengers alters the room requirements of the remaining passengers, those passengers still traveling must pay the revised rate. We regret that we cannot make exceptions for personal emergencies. We recommend purchasing the PrimeSport Travel Protection Insurance.
Masters Cancellation/Course Closing: In the event a Practice Round or Tournament round is cancelled, tickets are valid only for the dates on the tickets. Augusta National, Inc. reserves the right to close the course because of adverse weather conditions or for other safety reasons. No refunds, rainchecks, exchanges or replacements will be made.
Same Day Super Bowl Travel: If the same day charter is cancelled due to weather or delayed for any reason THERE ARE NO REFUNDS.
Exceptions:
1- Team Specific Super Bowl Packages
If you purchase a team specific Super Bowl package and that team does not play in the 2007 Super Bowl, you will receive a full refund of all monies paid to PrimeSport. Refund checks will be mailed within 14 days after the Championship game.
CONDITIONS: All prices are subject to change without prior notice until your reservation is confirmed. All prices published for each package are per person rates. Acknowledgement from Buyer and/or signed copy of these Terms and Conditions must be received by PrimeSport along with required payments in order to confirm any reservation. PrimeSport reserves the right to accept or decline any person as a member of its tour or to cancel a tour completely in its sole discretion. PrimeSport reserves the right to cancel any reservation and will remit a full refund to the cancelled party. If the event is cancelled or postponed for any reason whatsoever, seller will refund to buyer all deposits paid by buyer not yet utilized by seller to purchase package components, and seller will use its best efforts to obtain refunds for any package components already purchased.
DISCLAIMER AND RESPONSIBILITY: PrimeSport agrees to offer its services to Buyer as a purveyor of hotel rooms, ground transportation, air transportation, hospitality, and tickets for admission to major sporting and entertainment events. PrimeSport is acting as an intermediary and/or agent for suppliers in selling event services or in accepting reservations or bookings for event services which are not directly supplied by PrimeSport. Services provided in conjunction with these tours are rendered by suppliers acting as independent contractors and not as agents or employees of PrimeSport. PrimeSport therefore shall not be responsible for breach of contract or any intentional or careless actions or omissions on the part of such suppliers, which result in any loss, damage, delay or injury to Buyer or Buyer's travel companions or group members.
PrimeSport, nor any director, officer, employee or other representative shall not be responsible for any injuries, damages, or losses caused to any Buyer in connection with terrorist activities, war, insurrection, social or labor unrest, mechanical or construction difficulties, diseases, local laws, climatic conditions, abnormal conditions or development of any other actions, omissions or conditions outside the control of PrimeSport.
Each Buyer(s) voluntarily assumes all risks and is advised to obtain appropriate insurance coverage against them. Each Buyer's receipt of tickets, vouchers or program information from PrimeSport shall constitute an acknowledgement of and consent to these terms and conditions as well as an agreement to convey these matters to all travel companions or group members. The Buyer, by engaging PrimeSport and making deposits and/or full payment for any tour or other arrangements, acknowledges the position of PrimeSport as described above and agrees to hold PrimeSport harmless as a result of PrimeSport's effort to provide Buyer with arrangements requested on its behalf.
If an act of God, unavoidable accident, strike or other labor dispute, fire, riot or civil commotion, government action or decree, inclement weather or any other event beyond the control of PrimeSport makes it impossible or illegal to provide tours, tickets, or any element thereof, PrimeSport shall not be obligated to Buyer(s) in any manner.
PrimeSport, Inc. is an independently owned and operated business. Any reference to specific events herein is made only for the clear identification and reference for potential Buyers of PrimeSport, Inc. and reference to a specific event is not intended to imply, nor should it be understood or assumed, that PrimeSport, Inc. is endorsed by, sponsored by, approved by or otherwise affiliated with the organizers and/or sponsors of events referenced herein.
AIR PORTION: APPLIES ONLY TO PACKAGES THAT INCLUDE A ROUND TRIP CHARTER FLIGHT. Flight check-in will begin two hours prior to scheduled departure time and passengers will be checked-in from a manifest. No airline ticket will be issued. Flight ticketing will be by e-ticket. All that is needed is a government issued photo id. Flights will be operated in compliance with all applicable Department of Transportation regulations and price may be adjusted on a pro-rata, per seat basis in accordance with any fuel price increase passed through PrimeSport, Inc by the direct air carrier. Flight times will be finalized two weeks prior to departure. Buyer recognizes that PrimeSport is not the Direct Air Carrier and does not control the flight schedule. Buyer agrees that PrimeSport shall have no liability for any delays or change of schedule unless PrimeSport is the sole cause for such delay or change of schedule. Should any delay or change of schedule occur, and should PrimeSport recover any amount as damages from the Direct Air Carrier for such delay or change of schedule, PrimeSport agrees to share the net recovery on a pro-rata basis.
PAYMENT or DEPOSIT: Full payment is due at the time of booking in order to confirm reservation. Our intention is to provide you with the package you have purchased, at the price in effect at the time of the booking. Payments must be made in the form of agency check, cashier's check; MasterCard, Visa, American Express and Discover. Buyer's authorization to use credit card number for deposit and/or final payments indicates Buyer's complete compliance with these Terms and Conditions, whether or not you have actually signed the appropriate draft. Verbal authorization of your credit card confirms the reservation. If payments are not received by the due dates, the event services to be provided may be considered null and void at the sole discretion of PrimeSport and any payments to date will be forfeited.
PHYSICAL DISABILITY: Any physical disability that may require special attention or treatment must be reported in writing when the reservation is requested so that appropriate arrangements can be made.
TAXES: Included are all presently known government and local taxes on included services.
TICKETS: PrimeSport obtains tickets for events in various forms and at different time periods. PrimeSport is not necessarily in physical possession of admission tickets at the time a booking is made or accepted. PrimeSport will be acquiring event tickets on Buyer's behalf. Ticket upgrades, subject to availability, may be purchased at an additional cost. Tickets cannot be guaranteed together in quantities greater than two (2), odd numbers, specific rows or sections.
TRAVEL PROTECTION: PrimeSport Travel Protection Plan is offered as a service to protect your travel investment at a very affordable group rate. Insurance is administered by Trip Mate and underwritten by Stonebridge Casualty Insurance Company. For additional information on plan benefits or how to file a claim please click here.
SECURE ORDER GUARANTEE: All payment information is collected via our secure server. Credit card details are encrypted to keep them safe from unauthorized parties. Our web servers are protected by state of the art firewall technology to prevent hackers from accessing customer and payment details.
Your payment details will be collected on a secure page that uses SSL encryption. You will be able to independently verify this for yourself by looking for the following items:
a) You will see that during the checkout process and particularly when prompted for your credit card details, the internet addresses for those pages begin with "https://" instead of "http://". The "s" is short for SECURE and is the standard abbreviation used on all secure websites.
b) Your web browser (Internet Explorer or Netscape) will also display a padlock or golden key ( ) along the bottom of your browser window. This means the page is secure. You can also double-click on that padlock or key to get detailed information about our secure certificate that has been independently verified and issued by Verisign.
EMAIL: By becoming a PrimeSport customer, you agree to receive e-mail communications from us. E-mail communications include (but are not limited to) transactional customer service messages related to your specific package purchase(s), and tailored marketing messages informing you about upcoming PrimeSport events.
You may opt-out of marketing messages at any time by clicking on “Unsubscribe” in the footer of any marketing message. Once you have opted-out, you’ll only receive necessary customer service messages relevant to your package purchase(s).
